VERSO

SMS Order Notifications

Order-management software for independent framing shops

Verso is the software platform framing shops use to run their counter, bench, and pickup workflow. As part of that, Verso designs, hosts, and operates the order-status text notification program on behalf of each shop that turns it on: Verso writes the message templates, owns and sends from the toll-free number below, and runs opt-in and opt-out. A shop collects the customer's signature and mobile number at the counter and nothing else. Every message is sent from Verso's number, begins with “Verso”, and names the shop the order belongs to.

Messages are sent from +1 (888) 658-3003, a toll-free number operated by Verso Framing LLC and shared across every shop using Verso.

Real example customer: Thomson's Art & Frame, White Plains, NY — one shop currently running this program. Its live opt-in flow is shown below.

Thomson's Art & Frame offers these notifications to customers who request them when placing a custom framing order, and Verso sends them on the shop's behalf. Sign-up happens in person only, at the shop counter — there is no online enrollment.

How customers opt in

When a customer places a framing order at the counter, the following notice is presented with the order ticket they sign:

Want a text when your order is ready?

By providing your mobile number, you agree to receive order-status text messages about your order from Thomson's Art & Frame, sent by Verso Framing LLC (versoframing.com), the order management provider Thomson's uses. Messages come from +1 (888) 658-3003 and begin with “Verso”. Typically 1–2 messages per order; frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Your number is never shared with third parties — see our Privacy Policy and Terms of Service.

The sheet the customer signs is here: printable opt-in notice.

What we send

Order-status notifications only — primarily a single message telling you your framing order is ready for pickup, for example:

“Verso: your frame is ready for pickup at Thomson's Art & Frame. Bring ticket #0045693. Reply STOP to opt out.”

No marketing, promotions, or messages unrelated to your order.

Opting out

Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance. You can also simply tell the shop at the counter and your number will be removed.

Who operates this program

Verso Framing LLC
39 Park Place, Darien, CT 06820, United States
support@versoframing.com · (203) 429-4606